Affinitel specializes in high-reliability, full-feature, affordable communications solutions and services.
VOIP Business Phone Systems
If your business is needing to maintain, relocate, expand or upgrade/replace your current phone system – Affinitel is ready to assist you with timely, reliable, professional solutions and service. Our experience with a variety of manufacturers and technologies allows us to match the best system for your needs, usage, and budget. Affinitel deploys Voice over Internet Protocol (VoIP) systems, call center technology, advanced call routing solutions, and unified messaging – professionally, on budget and on time. Whether you are an office of 2 or 2000, we’ve got your business covered!
Voice & Data Cabling
In complex construction build-outs, a single point of contact for your data and telephony infrastructure can streamline the management of a project. Affinitel will handle all your CAT5/5E/6, Coax, Rack & Stack, Server Room Buildouts, IP Security, Demarc Extensions, Speakers/Paging needs and provide thorough digital documentation throughout the life of the project. Learn more about our Structured Cabling services.
NovaCall Accounting and Recording
Easy to use, Web-based reporting of all calls running through your phone system. Ideal for law offices, call centers, sales, education, retail, finance, dealerships and healthcare. Works with all phone systems and can be installed as an on-premise system or as a SaaS (hosted) offering. Learn more about our innovative and affordable call accounting solutions.
Cloud-based SaaS Telephony Applications
Interactive Outbound Dialing Campaigns – Used for Fundraising, Advertising, Emergency Messages, Special Events.
Appointment Reminders – Our automated systems will call your clients, remind them of their appointment and email you a detailed report of the action for each call (received, went to voicemail, client requests a callback, etc.).
Automated Attendants – Front-end menus for your telephony environment. Adds a low-cost, full-feature layer of professionalism to your business.
Emergency Broadcasting Systems – Many educational, healthcare, warehousing and assisted living facilities have our linux-based emergency broadcast systems in place. Better to be safe than sorry.
Emergency (and non-Emergency) Voicemail Boxes – Need an alternate location to send you client phone calls if your phone system goes down? Our UC-enabled (automatically sends the voicemail message to your email) voicemail boxes are a functional and cost-effective layer to your Disaster Recovery Plan.