Call Accounting and Call Recording


View, Analyze and Report on all the voice traffic of your phone system with our innovative, feature-rich call accounting and call recording solutions.  Easy to use browser-based interface – no programming experience needed!

 

Do It In The Cloud!

NovaCallWe provide fully managed cloud-based hosted call accounting for businesses.  That means we install, configure secure web-browser access, program your database and are available to you for any reports or changes needed.  The service is provide for a low-monthly fee.  This solution is particularly popular among Law Offices (integrates with most major legal billing software packages), retail and call centers.  Full-featured, high-availability, low-cost and easy to use! Call us today for a demo of our NovaCall SaaS solutions!

 

Turnkey Systems for Call Accounting and Call Recording

 

Novacall Solutions Powered by Affinitel

 

We provide top-tier, server-based Call Accounting and Call Recording solutions for businesses of all sizes and all budgets. Contact us today for a demo of our turnkey solutions!  With an incredibly easy install and report generation – Novacall is the solution for you!

Features

NOVA is implemented using industry standard ASP.NET and SQL Server. Running as a Windows service, NOVA stores the call record information generated by your phone system in a SQL database, and lets you recall it in your choice of report formats, providing you with vital information to better manage your business.

100% Web user interface
SQL Server database
Customizable Report Dashboard
Real-time data collection
Flexible Report Scheduler
ANI / Caller ID Deluxe reporting
DNIS campaign tracking
Automatic report emailing
Unlimited Supervisors with restrictions-based access
Automatic Archive
Export to time and billing packages, spreadsheet or text file
Flexible call record editor
Built-in flexible pricing editor
Supports Client Account and Matter Codes
User Authorization Codes
Tracks Ring time, On-hold time and Abandoned calls
Ability to add searchable text to specific calls
Multi-User and Multi-Site support.