Solutions


Affinitel Communications provides top-tier, scalable solutions for your business communications, security and voice/data cabling needs.

Business Phone Systems

Samsung Phone Systems by Affinitel Communications

We sell, maintain, relocate and consult on a wide range of business phone systems from digital systems to VOIP.  We specialize in Samsung and Avaya phone systems.   Whether you are a small office or a large enterprise – Affinitel’s certified technicians and decades of industry experience has got you covered.  Contact us today!

 

Call Accounting and Call Recording

NovaCall

Our NovaCall solutions enable you to know – definitively – what is happening on your phone system. This product (or hosted service) is ideal for any business that bills for time such as Legal firms, medical offices and other specialists.  Our Call Accounting and Call Recording packages are very popular and applicable to any business that has a call center of any size.  These browser-based reports are engineered to provide you with detail information on all calls placed to/from or internally at your business. easy to use, scalable and affordable.

 

Call Center Applications

call-center-dashboard We offer full-featured Call Center solutions from Samsung, Avaya and Tadiran. Call Centers of all sizes and complexities benefit from Unified Communications, CTI Integrations and real-time reporting.  Contact us today for a live demo of available solutions!