Submit A Service Request

Standard Business Hours

Our office is open Monday through Friday, 8am to 5pm PST.

Please call 800-300-3425 or email service@affinitel.com to open a service ticket.

 

For After-Hours Emergency Support

Please call 800-300-3425 and leave a message in our emergency mailbox.  No email service available for after-hours emergency services. Please be prepared to provide the following critical information:

1.  Your Name and contact information
2.  A detailed description of the issue you are experiencing.
3.  Make and model of phone system or equipment having issue.
4.  Physical address
5.  All phone numbers at which we can respond to you.